Payment tracking
Know exactly where every payment is, without asking
Every invoice on PayStaff moves through the same visible sequence of statuses — so neither side has to guess whether a payment has actually been sent, or chase an update over chat.
Payment Tracking
Live status
1
Draft
2
Processing
21/hr
Paid
Invoice #1042
Paid
Invoice #1043
Processing
Invoice #1044
Draft
Status lifecycle
What each status means, and who acts next
1
Draft
Prepared from approved work, not yet sent.
2
Submitted
Waiting on the client’s review.
3
Approved
Client has confirmed the amount owed.
4
Funded
Payment authorised, entering processing.
5
Processing
Cross-border transfer under way.
6
Paid
Funds received — both sides see the same record.
Client view vs professional view
Same status, two perspectives
Client view — what you see as the payer
A running list of invoices by status, with the ones needing your attention — usually approval or funding — surfaced first. Nothing requires a separate login or a status update request.
1
To approve
1
To fund
19
On track
Professional view — what you see as the payee
The same status your client sees, plus your own running earnings picture — so there’s no ambiguity about whether “submitted” means “paid”.
1
Awaiting client
1
Processing
21
Received
Exceptions
When a payment needs a closer look
A payment can stall for ordinary reasons — a client hasn't reviewed it yet, a bank transfer is taking longer than usual, or a dispute has been raised over part of the amount. Payment tracking is designed to make that visible immediately rather than leaving either side wondering.
Flagged items surface clearly against the invoice they relate to, with the history of what happened attached, so getting a stalled payment moving again doesn't mean starting an investigation from scratch.
Want visibility like this across your whole team?
See how payment tracking looks once your Philippine team is set up on PayStaff.
