Services

One connected system, built from six purpose-built services

PayStaff isn't a single tool bolted onto your existing process — it's a set of connected services that each do one job well, from onboarding through to a finished, reconciled payout. Use the whole system, or start with the piece that solves your most immediate problem.

The ecosystem

Six services, one shared record

Each service is useful on its own. Together, they remove the handoffs where things usually go wrong.

C

PayStaff Connect

Client and worker onboarding, relationship setup, rates, projects, roles, permissions and contract records in one place.

S

SIPAG

Verified work infrastructure — time capture, activity summaries, task attribution and optional screenshots, with full worker visibility.

I

PayStaff Invoice

Automatic invoice preparation from approved work, plus review, adjustments, approval status and full invoice history.

P

PayStaff Pay

Client funding, payment authorisation, cross-border routing, payout status and transparent fee and exchange information.

E

PayStaff Earnings

Worker-facing earnings dashboard, transaction history, pending and paid balances, statements and client-level income history.

R

PayStaff Protect

A structured dispute and adjustment workflow that draws on contracts, work evidence, approvals and payment records.

Coming online

PayStaff Compliance

A partner-enabled layer for identity and business verification, documentation, screening and workforce record-keeping, delivered in line with the regulatory structure PayStaff operates under in Australia and the Philippines. This service rolls out progressively as banking and compliance partnerships are finalised — see Security & Compliance for current status.

How they connect

How the services connect

Every service feeds the next one, so a piece of verified work can move all the way through to a completed payout without leaving the system.

01

Connect

Client and worker onboarding, roles, rates and contract records are set up once.

02

Verify

SIPAG records time and work evidence so hours don’t need to be taken on faith.

03

Approve

Managers review and approve work before it becomes billable.

04

Invoice

PayStaff Invoice turns approved work into an invoice automatically.

05

Fund

The Australian client authorises payment against the approved invoice.

06

Pay

PayStaff Pay routes funds cross-border into the Filipino professional's payout.

07

Record

Every step stays linked in PayStaff Earnings and the shared history for both sides.

Recommended pathway

Where to start, depending on who you are

Most teams don't adopt all six services on day one. Here's the sensible starting point for each side of the relationship.

For Australian businesses

Start with Connect and SIPAG. Get your team and contract details set up properly first, then turn on SIPAG so verified work starts flowing in. Invoicing and payments follow naturally once there’s a clean record of approved work to bill against.

For Filipino professionals

Start with your profile and SIPAG visibility. Once your client has set up Connect, make sure your SIPAG settings reflect how you actually work — then let approved work flow straight into invoicing.

Which service handles what

A quick reference

You need to…

Service

Set up a new worker or client relationship

Know whether hours are real

Stop chasing invoices manually

Pay a Filipino professional from Australia

See what’s been paid and by whom

Resolve a disputed invoice or hours

Verify identity or business documentation

PayStaff Connect

SIPAG

PayStaff Invoice

PayStaff Pay

PayStaff Earnings

PayStaff Protect

PayStaff Compliance

Not sure where to start?

Tell us how your Philippine team is set up today and we'll point you at the right service first.