Cross-border payments
One corridor, built specifically for it: Australia to the Philippines
PayStaff is built around a single payment corridor — AUD funding on the Australian side, PHP payout on the Philippine side — rather than a generic global transfer product retrofitted for every currency pair.
Transfer Status
AUD → PHP
$1,800
Amount
Processing
Status
[ CONTENT NEEDED ]
ETA
Funded
Complete
Routing
In progress
Payout
Pending
How funds move
Australian client to Filipino payout
AU
AU Client
Authorises payment in AUD against an approved invoice
→
PA
PayStaff
Routes the transfer cross-border and converts currency via our licensed payment partner
→
PH
PH Payout
The Filipino professional receives their payout in PHP
Exchange rates
How currency conversion fits into the payment
Every cross-border payment on PayStaff involves converting from Australian dollars to Philippine pesos. The conversion is performed by PayStaff’s licensed payment partner at the point funds enter processing, using a rate referenced to the prevailing wholesale market rate plus a disclosed spread. What won’t change is the principle: whatever the mechanism, the rate applied to a given transfer is shown to both the Australian client and the Filipino professional as part of the payment record — before the client confirms funding, and again on the professional’s payout receipt — not something either side has to ask for.
Fees
Who pays what
Exact amounts are confirmed at quote stage against your transaction volume — see Pricing — but responsibility for each fee category is fixed and disclosed up front.
Fee
Typically paid by
When it’s shown
Payment processing fee
Cross-border transfer fee
FX conversion spread
Payout method fee
Australian client, included in the invoice funding step
Included in PayStaff’s processing fee — no separate line item
Reflected in the AUD→PHP rate applied to the transfer
Filipino professional, only where their chosen payout method (e.g. a specific e-wallet) charges one
Before the client confirms funding
Before the client confirms funding
Shown on both the funding confirmation and the payout receipt
Shown before the professional confirms their payout method
Cross-border FAQ
Common questions about the AU–PH transfer
How long does a transfer take once it's funded?
Most transfers complete within one to three business days of the client authorising payment, depending on the professional’s chosen payout method and banking cut-off times in both countries. The in-progress status is visible throughout — see Payment Tracking.
Which currencies does PayStaff support?
PayStaff is deliberately built around one corridor: AUD funding from Australian clients, converted to PHP for Filipino professionals. This focus is what lets us give clear, corridor-specific answers instead of generic multi-currency disclaimers.
What happens if a transfer fails?
Funds that can’t be routed successfully are held by PayStaff’s payment partner and returned to the client’s funding source; the invoice reverts to “Approved” status so it can be re-funded once the issue — usually a bank detail mismatch — is resolved.
Curious what this looks like for your team?
We'll walk through the AU–PH payment flow using your own team size and pay cycle.
